AISIDA WEBSITE TERMS OF USE

    Welcome to www.aisidapetshop.com (the “Website”). Please read these Terms of Use carefully before using the Website. By accessing or using any part of the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of the Website immediately. You may not place an order through this Website unless you agree to these Terms, our Terms of Sale, and our Privacy Policy.

    This Website is owned and operated by AISIDA USA LLC. All content displayed on this Website, including but not limited to text, graphics, logos, images, product descriptions, and other materials, is owned by or licensed to AISIDA USA LLC. Unless expressly authorized by us, you may not copy, reproduce, distribute, publish, modify, or otherwise use any content from this Website for commercial purposes.

    The Website may contain links to third-party websites or references to third-party materials. AISIDA USA LLC does not endorse, authorize, or control such websites and is not responsible for their content, policies, or your use of them.

    Your use of this Website is subject to our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

    AISIDA USA LLC makes no representations or warranties, express or implied, regarding the accuracy, completeness, reliability, or availability of any information contained on this Website. Any articles, product information, recommendations, or other materials provided on this Website are for general informational purposes only and should not be considered professional veterinary advice. We recommend consulting a qualified veterinarian regarding any specific concerns about your pet.

    AISIDA USA LLC reserves the right to suspend, restrict, or terminate access to the Website at any time if we reasonably believe that a user has violated these Terms.

    We may update, modify, or remove any aspect of the Website, including these Terms, at any time without prior notice. Continued use of the Website following any changes constitutes acceptance of the updated Terms. We encourage users to review this page periodically for updates.

 

ABOUT US

    www.aisidapetshop.com is owned and operated by AISIDA USA LLC, a limited liability company organized under the laws of the United States.

 

    For any questions regarding these Terms of Use, please contact us at:

Email: customerservice@aisidapetshop.com

    Please review our full Terms & Conditions for additional information.

COPYRIGHT AND TRADEMARKS

    All content on this Website, including but not limited to text, images, graphics, logos, product descriptions, designs, software, and other materials, is owned by or licensed to AISIDA USA LLC and is protected by applicable copyright, trademark, and intellectual property laws.

All rights are reserved.

    The trademarks, service marks, logos, and trade names displayed on this Website are the property of AISIDA USA LLC or their respective owners.

    No content on this Website may be copied, reproduced, distributed, published, modified, transmitted, displayed, or otherwise used for commercial purposes without our prior written consent.

You may download or print portions of this Website solely for personal, non-commercial use related to shopping or placing orders through our Website.

    You may not create links to this Website or use our trademarks without our prior written permission.

 

CONDITIONS OF SALE

   

ORDER CONFIRMATION

After placing an order, you will receive an email confirming that we have received your order.

The order confirmation email will include details of your order and delivery information.

We may send additional emails regarding order processing, shipment tracking, and delivery status.

Your order is accepted when we send you a confirmation that your order has been processed.

Please review our Privacy Policy for additional information regarding how we handle your personal information.

PRICE & PAYMENT

    All prices displayed on our Website are shown in U.S. Dollars (USD) unless otherwise stated.

    Applicable taxes, shipping fees, and other charges will be calculated and displayed at checkout where required.

    All products are subject to availability.

    We reserve the right to correct pricing errors, update product information, or cancel orders resulting from inaccurate pricing or product descriptions.

    If a product becomes unavailable after an order is placed, we may offer an alternative product or issue a refund.

LIMITATION OF LIABILITY

    To the fullest extent permitted by law, AISIDA USA LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this Website or the purchase of products through this Website.

    Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

Nothing in these Terms shall exclude liability that cannot be excluded under applicable law.

GENERAL

     These Terms and Conditions constitute the entire agreement between you and AISIDA USA LLC regarding the use of this Website and the purchase of products.

    If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

    AISIDA USA LLC may assign or transfer its rights and obligations under these Terms without notice.

You may not assign or transfer your rights under these Terms without our prior written consent.

These Terms do not create any partnership, agency, employment, or joint venture relationship between you and AISIDA USA LLC.

    These Terms shall be governed by and construed in accordance with the laws of the United States and the State in which AISIDA USA LLC is registered.

    Any disputes arising from these Terms shall be resolved in the courts having jurisdiction over AISIDA USA LLC's principal place of business.
 

MOBILE MESSAGE SERVICE TERMS & CONDITIONS

    The AISIDA USA LLC mobile message service (the "Service") is operated by AISIDA USA LLC ("AISIDA", "we", "us", or "our"). Your use of the Service constitutes your agreement to these Mobile Message Service Terms and Conditions ("Mobile Terms").

    We may modify or discontinue the Service or any of its features at any time without prior notice. To the extent permitted by applicable law, we may also update these Mobile Terms at any time. Your continued participation in the Service following any such changes constitutes your acceptance of those changes.

    By subscribing to AISIDA USA LLC's SMS and text messaging service, you agree to receive recurring text messages from AISIDA USA LLC, including but not limited to order updates, shipping notifications, account-related alerts, customer service communications, promotional offers, marketing messages, product announcements, and cart reminders.

Consent to receive marketing text messages is not required as a condition of purchasing any goods or services from AISIDA USA LLC.

    Message frequency may vary.

    Standard message and data rates may apply according to your mobile carrier's pricing plan. You are solely responsible for all charges associated with text messaging imposed by your wireless carrier.

    You may opt out of receiving text messages at any time by replying STOP to any message received from us. After opting out, you may receive one final message confirming your opt-out request.

    For assistance, reply HELP to any message or contact us at:

Email: customerservice@aisidapetshop.com

    We reserve the right to change any short code, sender identification, or telephone number used to provide the Service and will notify you when required by applicable law.

    Wireless carriers are not liable for delayed or undelivered messages.

    You agree to provide a valid mobile phone number and to promptly update your information if your mobile number changes.

    To the fullest extent permitted by law, AISIDA USA LLC shall not be liable for any delayed, failed, misdirected, or incomplete delivery of text messages or information transmitted through the Service.

    Your privacy is important to us. Information collected through the Service will be handled in accordance with our Privacy Policy available on our Website.

Last Updated: June 10, 2026